How it works

This is how you can hire a dress from TheOnlyDress.

1. Search & Enquire About A Dress For Your Event

Browse our collection on our website or on Instagram. Once you have decided on an item, select your dress size and event date to check its availability. If not available, please submit a booking enquiry.

 

2. Book Your Dress

Once you have confirmation about the availability of your chosen dress for your event date, either via seeing it available online or having made an enquiry you may book it online.

The hire fee is due when you place your order and the $20AUD cost of cleaning the item will be added to your order at checkout.

The garment is yours for the weekend or agreed time period.
NOTE: Extended and holiday hires are available upon request. If you require the dress for an event the next day, you must make a booking enquiry.

 

Total costs to hire with us are:
The hire price as stated on a website
+ $20AUD cleaning fee
+ $20AUD return postage
// pick up is free, you can purchase a prepaid return bag with us if you wish $15AUD

PLEASE NOTE: Pick-up is currently NOT available.

 

Payment Options:
We offer the following payment options to complete your booking:

  • Credit/ Debit card (Visa and Mastercard)
  • AfterPay

3. Collect Your Dress

Option 1: Pick up your hired dress from our office, as we prearranged with you when booking. This is a free service. (NOTE: This option is temporarily unavailable until further notice.)

Option 2: We deliver dresses Australia-wide using Australia Post tracked Express service. All up postal fee including the return shipping charge is $20AUD.

Option 3: You can choose to pick up the dress but return it by post. This must be prearranged when making a booking. Garment Collection (Pickup Only) & Return by Postage is $15AUD. (NOTE: This option is temporarily unavailable until further notice.)

PLEASE NOTE: Pick-up is currently NOT available.

 

4. Wear & Then Return Your Dress

After your event, returning your dress is simple!

Please place the dress in the pre-paid Australia Post satchel provided and send the parcel from your nearest Australia post office before 12-noon the day after your event. We track it from there.

There is no need to clean the dress – we take care of everything!

If you have selected to pick-up and/or drop-off from our office, we will provide you with our location when you place a booking.

For more information about our hire service please read our FAQs before making a booking.

Wear Now Pay Later With Afterpay

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